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New Publication in the International Journal of Research in Marketing

Franziska Völckner and coauthors Magdalena Bekk, René Eppmann, and Kristina Klein propose and empirically show in the article (in press) "All that glitters is not gold...

Franziska Völckner and coauthors Magdalena Bekk, René Eppmann, and Kristina Klein propose and empirically show in the article (in press) "All that glitters is not gold: An investigation into the undesired effects of gamification and how to mitigate them through gamification design" that gamification can hurt people’s performance in cognitive tasks such as learning of product/brand information, unless certain measures are taken (e.g., warning of distraction potential or linking the game elements with relevant information) (IJRM).